Customer Portal Product Updates

Connect+ Announcement Private cloud customer announcement

Easier access to Support

When you need help or experience issues related to device claiming, a new support pop up allows you to report the issue directly in the platform. A form to...

October 16, 2024

API Connect+ Announcement Private cloud customer announcement

New APIs for managing your spaces

Xyte has released four new APIs to help you manage your spaces within the platform: Get Spaces API , Create Space API , Update Space API and Delete Space API...

October 11, 2024

Connect+ Announcement Private cloud customer announcement

Coming Soon: Two-Factor Authentication (Optional)

Individual end-users will soon have the option to enable two-factor authentication (2FA) for their accounts. New users will be prompted to enable 2FA the...

September 5, 2024

Connect+ Announcement Private cloud customer announcement

Glean device insights at a glance with new visualizations + UX improvements

New Dashboard Widgets Two new widgets designed to help monitor and deliver insights on your connected devices are now available for your Organization...

August 15, 2024

View location and status of a parent and its child devices in single view

When managing parent and child devices, one can now see the status and location of all parent and child devices in a unified view. Clicking on the parent...

June 14, 2024

New Feature

Improved design and flow for claiming devices

Easily add devices to your cloud in a few simple clicks. From either the Organization Overview or the Devices tab, click on “+ Claim Device.” This will open...

May 22, 2024

New Feature

Gain new insights into device performance and management

Gain new insights into performance and management of your devices with a number of new widgets through which to see your data. Three new widgets have been...

May 8, 2024

New Feature

Upcoming Scheduled Maintenance

Please note that we will be conducting scheduled maintenance for the Xyte platform to enhance performance on Sunday, April 21, between 3 am and 4 am (EDT)....

April 15, 2024

New Feature

Enhanced credit card management

You can now add new credit cards and/or replace your payment method. Manage and view everything related to a particular payment method in the settings menu,...

April 5, 2024

New Feature

Faster debugging and streamlined auditing of your devices

Gain access to any device’s current state or its historical states through a simple CSV export to help your debugging, troubleshooting or auditing efforts....

February 14, 2024