Customer Portal Product Updates

New Feature

New Support Experience: Promptly Open Tickets to Escalate Device Issues

Encountering an issue with your device is no fun, but getting assistance from your manufacturer just became easier! You can now quickly open a ticket to your...

September 11, 2023

New Feature

Monitoring dashboard updated: new widgets available! 

The modern design of the new widgets makes it even easier to monitor your device status! This update lets you send commands to your devices on a...

July 25, 2023

New Feature

Introducing Your New Settings Panel

We've added a few enhancements to the settings panel designed to improve your experience! Here are the changes you will notice next time you click on...

June 7, 2023

New Feature

A New Look for Your Organizational Overview

The organizational tree and spaces have been redesigned to streamline your workflow. With a modern and more intuitive visual interface, you can check the...

April 27, 2023

New Feature New Integration API

Never Lose Your Device Data with Xyte's New Replacement Flow

Losing data it's a common concern when the need to replace or reset a device comes into place. Not for Xyte's users!

March 31, 2023

New Feature New Integration API

A quick look to know it all: new device view

No more switching between sections to learn about your devices! To help you get the most value out of the different sections in your device's view, we've...

February 9, 2023

New Feature

Updated 'Organizational Tree' Structure

Workplace by Xyte enhanced usage, filtering and searching within your organizational tree has gone live. It is now possible to rearrange areas, spaces and...

May 26, 2022

Microsoft Teams Rooms now supported by Workplace by Xyte

Breaking news! You can now connect and monitor all Microsoft Teams Rooms via Xyte’s Connected Device Management Platform, giving you visibility of all of...

April 24, 2022

MSP Portal - now LIVE in beta

The cats out the bag! Xyte's new MSP portal is live, it allows for Managed Service Providers (MSPs) to get clear and concise insights into the health of...

March 23, 2022

New Feature

New Filter to better manage your fleet of devices

Xyte now supports advanced filtering of your devices. You are able to sort and find devices within a space in a far more advanced manner. Use the dedicated...

December 21, 2021