Customer Portal Product Updates

Private cloud customer announcement

Heads up: a new look for your device dashboard is on the way

In the next week, we're moving the tabs at the top of the device dashboard into a side panel on the left. The same views and controls you use today will...

May 19, 2026

Connect+ Announcement

See device health at a glance + heads up on a new look for your device dashboard

Two Xyte product announcements this week: 1. Device Statuses 2. Coming soon: a new look for your device dashboard 1. Stop chasing signals. See device health...

May 19, 2026

Connect+ Announcement

Claim Edge Devices Instantly - No Ping Required

You can now claim an Edge device as soon as you have its details, without waiting for it to connect to the platform first. Previously, claiming an Edge...

May 6, 2026

Connect+ Announcement

Customers Dashboard for MSPs: View every customer environment at a glance

For MSPs managing multiple customers, we've launched a dedicated Customers Dashboard, a high-level command center that gives you instant visibility into room...

April 30, 2026

Connect+ Announcement

Introducing Rooms: Monitor and manage your devices in a real-world room context to maximize room uptime 

We’re excited to launch Rooms, a new way to monitor, understand, and manage every room in your environment, all in one place. What’s included? Room Dashboard...

April 24, 2026

Private cloud customer announcement

Schedule firmware updates and one-time commands

What's new: Previously, scheduled commands only supported recurring workflows (e.g., every Monday at 2am) and couldn't handle file-based commands like...

April 16, 2026

Connect+ Announcement

Schedule firmware updates and one-time commands

You can now schedule one-time commands on your devices – including firmware updates – to run at a specific date and time of your choosing. What's new:...

April 16, 2026

Private cloud customer announcement

View all your files where they’re needed

All of your relevant files are now accessible in one view from the Files tab in each space. These may include device manuals uploaded by the manufacturer or...

March 19, 2026

Connect+ Announcement

View all your files where they’re needed

All of your relevant files are now accessible in one view from the Files tab in each space. These may include device manuals uploaded by the manufacturer or...

March 19, 2026

Connect+ Announcement

Xyte Insider: Live Product Briefing - March 25

Join us for the second installment of Xyte Insider , our short, customer-only webinar series designed to help you get more from the platform. The session...

March 17, 2026