Customer Portal Product Updates

New Feature

Upcoming Scheduled Maintenance

Please note that we will be conducting scheduled maintenance for the Xyte platform to enhance performance on Sunday, April 21, between 3 am and 4 am (EDT)....

April 15, 2024

New Feature

Enhanced credit card management

You can now add new credit cards and/or replace your payment method. Manage and view everything related to a particular payment method in the settings menu,...

April 5, 2024

New Feature

Faster debugging and streamlined auditing of your devices

Gain access to any device’s current state or its historical states through a simple CSV export to help your debugging, troubleshooting or auditing efforts....

February 14, 2024

New Feature

Redesigned Invoice Management

Streamline financial management of your ecommerce store with a revamped, intuitive interface for generating, reviewing, and managing invoices. From the...

January 9, 2024

New Feature

Improved subscriptions management

Gain full transparency and control over your subscriptions to digital and physical products. Easily cancel or replace subscriptions, return physical...

October 18, 2023

New Feature

New Support Experience: Promptly Open Tickets to Escalate Device Issues

Encountering an issue with your device is no fun, but getting assistance from your manufacturer just became easier! You can now quickly open a ticket to your...

September 11, 2023

New Feature

Monitoring dashboard updated: new widgets available! 

The modern design of the new widgets makes it even easier to monitor your device status! This update lets you send commands to your devices on a...

July 25, 2023

New Feature

Introducing Your New Settings Panel

We've added a few enhancements to the settings panel designed to improve your experience! Here are the changes you will notice next time you click on...

June 7, 2023

New Feature

A New Look for Your Organizational Overview

The organizational tree and spaces have been redesigned to streamline your workflow. With a modern and more intuitive visual interface, you can check the...

April 27, 2023

New Feature New Integration API

Never Lose Your Device Data with Xyte's New Replacement Flow

Losing data it's a common concern when the need to replace or reset a device comes into place. Not for Xyte's users!

March 31, 2023