Customer Portal Product Updates

Connect+ Announcement

Gain a complete view of all assets, including non-connected devices

Connect+ users: Track non Internet-connected items in your AV setup through Xyte’s extended asset management functionality. Non-connected assets refer to...

February 13, 2025

Connect+ Announcement

Devices from several additional brands can be monitored through Xyte (Connect+ users)

For Connect+ users, connect and manage additional devices - from Absen, Christie, Elo, Epson, LG, NEC, Optoma, Panasonic, Phillips, Samsung, Sharp, Vivitek -...

January 30, 2025

Connect+ Announcement Private cloud customer announcement

Upgraded, more streamlined incident management

View the most significant data first and understand priorities quickly through several improvements to your incident management views and workflows. The...

January 21, 2025

New Integration Connect+ Announcement

New cloud-to-cloud connectors: Domotz and Neat (beta)

Remotely monitor and manage Domotz and Neat devices through two new cloud-to-cloud connectors, now available in beta. Domotz is a network monitoring software...

January 7, 2025

Connect+ Announcement Private cloud customer announcement

New hierarchy in organization tree + cloud connections for additional devices

A new level has been added in the organization tree, enabling integrators, dealers, and managed service providers to manage multiple customers in a unified...

December 3, 2024

Connect+ Announcement Private cloud customer announcement

Easily find help and support information in new Success Center

We’ve added the Success Center to your portal, with easy links to Xyte documentation, “how to” videos, the glossary, and set up guides. You can also contact...

November 15, 2024

Connect+ Announcement Private cloud customer announcement

Integrations Available from Side Navigation Menu

Admins can now easily find and configure integrations from the side navigation menu in the portal. Clicking the Integrations icon will take you to the...

October 23, 2024

Connect+ Announcement Private cloud customer announcement

Easier access to Support

When you need help or experience issues related to device claiming, a new support pop up allows you to report the issue directly in the platform. A form to...

October 16, 2024

API Connect+ Announcement Private cloud customer announcement

New APIs for managing your spaces

Xyte has released four new APIs to help you manage your spaces within the platform: Get Spaces API , Create Space API , Update Space API and Delete Space API...

October 11, 2024

Connect+ Announcement Private cloud customer announcement

Coming Soon: Two-Factor Authentication (Optional)

Individual end-users will soon have the option to enable two-factor authentication (2FA) for their accounts. New users will be prompted to enable 2FA the...

September 5, 2024