Customer Portal Product Updates

Private cloud customer announcement

Cut down incident noise with notification delays

Reduce unnecessary alerts by defining incident notification delays to filter out noise from short-lived or transient issues that resolve on their own.Per...

September 30, 2025

Connect+ Announcement

Cut down incident noise with notification delays

Reduce unnecessary alerts by defining incident notification delays to filter out noise from short-lived or transient issues that resolve on their own.Per...

September 30, 2025

Connect+ Announcement

SSO: One login, total control

Streamline operations, strengthen security, and give users seamless access experience with our new Single Sign-On (SSO) feature. Connect your directory...

September 10, 2025

Connect+ Announcement

Unlock full device visibility with Connect+ Edge

We’re thrilled to announce the launch of Connect+ Edge, the newest extension to Xyte’s Connect+ ecosystem. The on-prem software allows you to monitor and...

September 3, 2025

Connect+ Announcement

Seamlessly manage Logitech rooms & devices in Xyte

Introducing the Logitech Sync connector, giving AV, IT and facilities teams unified visibility, proactive monitoring, and streamlined management of Logitech...

August 28, 2025

Connect+ Announcement Private cloud customer announcement

Greater flexibility in tables

We’ve released a UX upgrade for all tables in the platform, providing an improved experience in viewing devices and incidents at scale. Users now have the...

August 28, 2025

Connect+ Announcement

Claim and manage devices with greater flexibility

Quickly onboard and manage devices – from any vendor, and no matter how they’re connected – in the new device claiming window. We’ve streamlined the device...

August 12, 2025

Connect+ Announcement Private cloud customer announcement

Addition of a new sub-processor

We are writing to inform you of recent updates to our list of sub-processors (hereafter referred to as " Sub-processors "). Below, you will find the revised...

July 30, 2025

Connect+ Announcement

New In-Product Analytics for MSPs and in-house teams

Unlock deeper insights with new in-product analytics on spaces, devices, and device models, which will be available in beta version as of next week. For MSPs...

June 19, 2025

Connect+ Announcement

Detect and resolve connection failures quickly

We’ve added a cloud icon in the top left corner of the device dashboard that shows whether a device is connected natively to Xyte or through a specific...

May 6, 2025