Customer Portal Product Updates

Connect+ Announcement Private cloud customer announcement

Upgraded, more streamlined incident management

View the most significant data first and understand priorities quickly through several improvements to your incident management views and workflows. The...

January 21, 2025

New Integration Connect+ Announcement

New cloud-to-cloud connectors: Domotz and Neat (beta)

Remotely monitor and manage Domotz and Neat devices through two new cloud-to-cloud connectors, now available in beta. Domotz is a network monitoring software...

January 7, 2025

Connect+ Announcement Private cloud customer announcement

New hierarchy in organization tree + cloud connections for additional devices

A new level has been added in the organization tree, enabling integrators, dealers, and managed service providers to manage multiple customers in a unified...

December 3, 2024

Connect+ Announcement Private cloud customer announcement

Easily find help and support information in new Success Center

We’ve added the Success Center to your portal, with easy links to Xyte documentation, “how to” videos, the glossary, and set up guides. You can also contact...

November 15, 2024

Connect+ Announcement Private cloud customer announcement

Integrations Available from Side Navigation Menu

Admins can now easily find and configure integrations from the side navigation menu in the portal. Clicking the Integrations icon will take you to the...

October 23, 2024

Connect+ Announcement Private cloud customer announcement

Easier access to Support

When you need help or experience issues related to device claiming, a new support pop up allows you to report the issue directly in the platform. A form to...

October 16, 2024

API Connect+ Announcement Private cloud customer announcement

New APIs for managing your spaces

Xyte has released four new APIs to help you manage your spaces within the platform: Get Spaces API , Create Space API , Update Space API and Delete Space API...

October 11, 2024

Connect+ Announcement Private cloud customer announcement

Coming Soon: Two-Factor Authentication (Optional)

Individual end-users will soon have the option to enable two-factor authentication (2FA) for their accounts. New users will be prompted to enable 2FA the...

September 5, 2024

Connect+ Announcement Private cloud customer announcement

Glean device insights at a glance with new visualizations + UX improvements

New Dashboard Widgets Two new widgets designed to help monitor and deliver insights on your connected devices are now available for your Organization...

August 15, 2024

View location and status of a parent and its child devices in single view

When managing parent and child devices, one can now see the status and location of all parent and child devices in a unified view. Clicking on the parent...

June 14, 2024