Customer Portal Product Updates

New Feature New Integration

Customizable Dashboards and Integrations with Fresh Services & Q-SYS Reflect

Customizable Dashboard Widgets 👩🏽‍🔧 You can add customize your dashboard by adding applicable widgets. To do this, click the spinning wheel icon on the right...

February 19, 2021

New Feature New Integration

Scheduled Commands, Tree Inheritance, Geo Maps, Slack & ServiceNow Integration, Drag & Drop functionality, and Zoom Phones support

Scheduled Commands ⏲ Often, admins want to perform firmware or software updates at a predefined time. With our new scheduled commands feature, this is now...

November 2, 2020

New Feature

Daily Summary Email, Maintenance Mode, Sub-devices, and EdgePRO module for Crestron

Daily Summary Email 📫 Keeping track of incidents can be challenging. With the new daily summary reports, we hope we can make things easier for you! To enable...

September 7, 2020

New Integration

Integrations with ConnectWise, Google Chat and Salesforce

ConnectWise Integration 🎱 Seamless integration with ConnectWise Manage will allow IT help desk teams and service providers to centrally manage all their tickets...

August 18, 2020