DATE:
AUTHOR:
The Customer Portal team
Connect+ Announcement

Group rapid, consecutive incidents into one alert

DATE:
AUTHOR: The Customer Portal team

Flapping detection, a premium feature, is live. When a device cycles through 3 or more state changes (for example offline, online, offline) within 60 minutes, whether from borderline telemetry or a shaky network connection, Xyte now recognizes the pattern and consolidates it into a single, ongoing incident instead of opening and closing a new one on every cycle.

You'll get one notification when the issue starts and one when it's truly resolved, not one for every blip in between. The incident stays flagged as flapping for as long as the device keeps cycling, and the full flap timeline is preserved on the incident so you can see exactly when each occurrence happened. The result is a significant drop in incident noise, with no loss of visibility into what's actually going on with the device.

This is live now across your account. No setup needed.

Please contact support@xyte.io with any questions.

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